‘Small things done consistently, in strategic places, create major impact’-David Allen 2019 is almost over and most of us are now busy reflecting on 2019. Some have taken themselves on a guilt trip because they have not achieved what they desired to achieve in 2019. You see that I said, ‘desired not planned’, there is a big difference between the two. Anyway, there is nothing that we can do about that now and taking yourself on a guilt trip will not do you any good. However, we have 2020 coming. [...]